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Is there a warranty on the Mira monitor?Updated 3 months ago

Yes, read our warranty policy and terms below.  
Warranty Policy:

1. At Mira, we want you to have peace of mind when you use our products. That’s why we warrant Mira-branded products, including the Mira Monitor and Mira Basel Body Thermometer, Mira-branded accessories (“Mira Product”), and all other products that are sold by Mira (“Complementary Products”) against manufacturing defects in materials and workmanship for a period of 1 year starting from the date of the original purchase.
2. Mira requires the original receipt for warranty claims.
3. To commence the warranty process, kindly contact [email protected]. Include any relevant pictures or videos, and detail any troubleshooting steps you’ve already undertaken. This information enables us to provide you with prompt and effective assistance.

Warranty Terms:
1. If your Mira Product or Complementary Products covered by this warranty fails due to a manufacturing defect, Mira will, during the Warranty period: 

  • Repair the Mira Product or Complementary Products, including the Mira Monitor and Mira Basel Body Thermometer, without charge, using new or previously used genuine parts that have been tested and passed functional requirements.
  • Replace Mira Product and/or Complementary Products, including the Mira Monitor and Mira Basal Body Thermometer, with a replacement product of the same model.    
  • Warranty excludes coverage for (i) normal wear and tear, including scratches and dents; (ii) consumable parts included in the Mira Product or Complementary Products, such as batteries, unless product damage has occurred due to a defect in materials or workmanship; (iii) damage resulting from your failure to use the Mira Product in accordance with the instructions accompanying the Mira Product or available at the website; (iv) damage resulting from an accident, flood, fire, misuse, or abuse; (v) damage resulting from service performed, or damage resulting from tampering with or alterations to the Mira Product, by anyone not authorized by Mira; or (vi) use of the Mira Product with any application or software other than the Mira Mobile App.    
  • Mira retains the exclusive right to repair or replace the Mira Product or Complementary Products, at its sole discretion.    
  • Warranty repairs and replacements have a new warranty, which is the longer of 90 days or the balance of the original 1-year warranty.
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